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Warranty

We're committed to providing our customers with the highest quality jewellery and stand behind every piece we sell. As such, we offer a 3-year warranty on all of our jewellery, which includes the following:

Quality Guarantee: Our jewellery is crafted using the finest materials and techniques available. We guarantee that every piece of jewellery we sell is free from defects in materials and workmanship.

3-Year Warranty: We offer a 3-year warranty on all of our jewellery. This warranty covers any defects in materials or workmanship.

Maintenance: To ensure the longevity of your jewellery, we recommend regular maintenance, including cleaning and inspection by a professional jeweller. This service is complimentary for the duration of your warranty. After that, you can purchase our maintenance plan to continue receiving this service.

Exclusions: Our warranty does not cover damage caused by improper care or handling, accidents, or any modifications made by a third party. We must be notified immediately once a fault has been spotted (such as weak claws or clasps) as we cannot be held responsible for diamond replacements if a problem hasn't been brought to our attention before it worsens. We also do not cover loss or theft of your jewellery.

Claims: If you need to make a claim under our warranty, please contact us immediately. We will provide instructions for returning your jewellery and will work quickly to repair it.

Our 3-year warranty provides peace of mind for our customers and demonstrates our commitment to quality and customer satisfaction. We are confident in the durability and beauty of our jewellery, and we stand behind every piece we sell.