EU Customers

Our EU customers make up more than 40% of all our customers. Every single one of you is so important to us and we really appreciate you continuing to shop with us post-Brexit. 

EU orders less than €150

We're part of the IOSS scheme, so orders under €150/£135, will pay sales tax (VAT/MWSt/TVA) at the checkout, and you will receive your jewellery with all taxes already paid.

This makes the process and the price the same as before Brexit so you should receive your order smoothly (great news!).

EU orders over €150

Unfortunately, the IOSS scheme only works for orders under €150/£135. For orders over €150/£135, sales tax won't be included at checkout. Your order will be charged sales tax by your local customs service when it reaches your country. You should pay the same total amount for your order (but some local customs services add a processing fee). 

If your order is over €150 (and made up of multiple pieces of jewellery), you could place separate orders for less than €150, and pay the sales tax directly with us. 

We're working hard on finding a way where we can collect taxes for all orders, no matter the price. Watch this space!

If you have any specific questions or concerns please do get in touch.

Thank you for all your support!