Shipping & Handling
We take pride that each piece of jewellery is made to order, by hand. We aim to dispatch your jewellery within 2 weeks from when the order is placed but it is usually within 1 week.
If you would like your item sooner, we will do our very best to accommodate so please get in touch (firstname.lastname@example.org) with the item information, date and delivery address and we will respond to say whether this will be possible.
Shipping costs are on the product pages.
Orders to the UK will be sent using Royal Mail Second Class Signed For but upgrades to First Class Signed For and Next Day Delivery (including the 2 week dispatch time) are available at checkout. Second Class usually arrives in 2 working days.
We send our international orders using Royal Mail Standard Delivery (not tracked), but upgrades for tracked shipping are available at checkout.
Usually items arrive within 5 working days but this can be longer if your order is held at customs. This delay is completely out of our control. If you would like to see the progress of your item, please upgrade to tracked shipping.
Rest of World
Usually items arrive within 7-15 working days but this can be longer if your order is held at customs. This delay is completely out of our control. Before ordering, please check your country's international custom laws as imports over a certain value may incur an import tax which is the responsibility of the customer to pay. Usually there are no problems with this. If you would like to see the progress of your item, please upgrade to tracked shipping.